Question 1

How does TheSkinProof verify that products are authentic?

Accepted Answer

Every product passes a four-gate check before it ships: (1) batch-code verification against the manufacturer record, (2) a physical importer-invoice match to confirm an authentic supply chain, (3) packaging and tamper-evidence inspection, and (4) seller verification. The verification documents ship inside every parcel so you can audit authenticity on arrival.

Question 2

What is the 2× money-back guarantee?

Accepted Answer

If any product you buy from TheSkinProof is independently proven counterfeit, you receive twice the order value back. It is the founding promise of the brand, enforced through a per-product invoice-verification trail. Report within 7 days with photos and the batch number.

Question 3

Is TheSkinProof legit and trustworthy?

Accepted Answer

Yes. TheSkinProof is a legitimate, Dhaka-based skincare marketplace and Bangladesh’s only invoice-verified skincare platform. It verifies every product against its importer invoice and batch record, screens against BSTI safety standards and a banned-products list, and backs every order with a 2× money-back guarantee.

Question 4

What happens if I receive a fake product?

Accepted Answer

Report it within 7 days with photos and the batch number. If the product is proven counterfeit, you are refunded twice the purchase price under the 2× money-back guarantee, and return shipping is covered.

Question 5

How can I tell if a skincare product is authentic or fake?

Accepted Answer

Check six things: the seller can prove the source with an importer invoice; the batch code is printed (not stickered) and verifiable; the packaging has crisp printing, correct logos and intact seals; the price is not suspiciously low; you are not buying from an unverified social-media seller; and ideally you buy from a platform that verifies every product before shipping. You can also check any product free on TheSkinProof’s Product Checker.

Question 6

Why is counterfeit skincare such a problem in Bangladesh?

Accepted Answer

An estimated 86% of skincare sold online in Bangladesh is counterfeit (BSS 2025 report). Fakes are often inert at best and, at worst, contain mercury, steroids or industrial bleach that can cause burning, dark patches, thinning skin and permanent damage. Buying invoice-verified products protects both your skin and your money.

Question 7

Where can I buy authentic skincare products in Bangladesh?

Accepted Answer

At TheSkinProof (theskinproof.com) — Bangladesh’s only invoice-verified skincare marketplace. Every product is batch-code checked against the physical importer invoice before shipping, ships with proof of authenticity, and is backed by a 2× money-back guarantee. It stocks genuine CeraVe, The Ordinary, COSRX, La Roche-Posay, Minimalist and major K-beauty brands.

Question 8

Where can I buy original CeraVe in Bangladesh?

Accepted Answer

Buy invoice-verified CeraVe (Foaming Cleanser, Moisturising Cream, SA Cleanser and more) at TheSkinProof — each unit is batch-code matched to its importer invoice and shipped with proof of authenticity, with a 2× money-back guarantee against counterfeits.

Question 9

Where can I buy authentic The Ordinary in Bangladesh?

Accepted Answer

TheSkinProof stocks invoice-verified The Ordinary (Niacinamide, Hyaluronic Acid, Retinol, AHA/BHA and more). Every product is verified against the importer invoice before shipping, so you get the genuine formula, not a refilled fake.

Question 10

Where can I buy original COSRX and Korean (K-beauty) skincare in Bangladesh?

Accepted Answer

TheSkinProof carries invoice-verified COSRX, Beauty of Joseon, Anua, Skin1004, Round Lab, Torriden, Isntree, Some By Mi and more — all batch-checked and importer-invoice matched. K-beauty is among the most counterfeited categories, so verification matters most here.

Question 11

Is it safe to buy skincare online in Bangladesh?

Accepted Answer

Yes — when you buy from a platform that proves authenticity. TheSkinProof ships every order with verification documents and a QR batch card, holds stock in controlled storage, and guarantees 2× money back against counterfeits. Avoid unverified Facebook/marketplace sellers where authenticity can’t be proven.

Question 12

How much is delivery, and is there free delivery?

Accepted Answer

Delivery is ৳70 inside Dhaka city, ৳110 for Dhaka sub-areas (Savar, Gazipur, Narayanganj, etc.), and ৳130 outside Dhaka. Orders above the free-delivery threshold shown at checkout ship free. The exact threshold is displayed in your cart before you pay.

Question 13

Is cash on delivery (COD) available and safe?

Accepted Answer

Yes, COD is available across Bangladesh. To keep COD sustainable and prevent abuse, new customers confirm the order with a small advance (10%) via bKash/Nagad; returning customers in good standing can order COD directly. bKash and Nagad full-prepaid are also accepted.

Question 14

What payment methods do you accept?

Accepted Answer

Cash on Delivery (COD) across Bangladesh, plus bKash and Nagad. COD requires a small advance for new customers; bKash and Nagad can be paid in full at checkout.

Question 15

How long does delivery take?

Accepted Answer

Orders are processed within 24 hours. Delivery typically takes 2–5 days inside Dhaka and 3–7 days outside Dhaka via courier.

Question 16

Do you ship outside Bangladesh?

Accepted Answer

Not yet — TheSkinProof currently delivers only within Bangladesh. International shipping is planned for the future.

Question 17

Can I return a product?

Accepted Answer

Yes. Returns are accepted within 7 days of delivery for sealed, unused products. Opened products can be returned only if they are defective or proven counterfeit (covered by the 2× money-back guarantee).

Question 18

How do I report a suspicious or fake product?

Accepted Answer

Use the contact form, message the TheSkinProof Facebook page, or the report action on the product page. Provide photos, the batch number, and purchase details, and the team will investigate.

Question 19

Are all products original and imported?

Accepted Answer

Yes. TheSkinProof only sells products verified through physical importer invoices. It does not sell locally manufactured copies, refills, or unverified items.

Question 20

Are the product reviews on TheSkinProof genuine?

Accepted Answer

Yes. Reviews come from buyers, are moderation-checked before publishing, and appear on each product page with a star rating (verified-purchase reviews are marked). Only genuine, approved reviews are shown — no fabricated ratings.

Question 21

Why is authentic skincare a little more expensive than the cheap or fake sellers?

Accepted Answer

Because it is not the same product. A counterfeit or expired item costs almost nothing to source, so it can be sold far cheaper. An authentic, in-date product carries real costs: a legitimate, invoice-backed supply chain (not grey-market or refilled bottles), in-date stock that is not dumped at a discount, the verification work (invoice audits, batch checks, lab testing), and the 2× money-back guarantee. The small difference is the cost of certainty — you know exactly what you are putting on your skin. A "branded" product that is dramatically cheaper than everywhere else is almost always fake, refilled, or close to expiry.

Question 22

How do I check a skincare product’s expiry or batch date, and spot near-expiry stock?

Accepted Answer

Look for the expiry or "best before" date and the batch/lot code printed (not stickered) on the box and bottle, plus the PAO symbol (e.g. "12M" = use within 12 months of opening). On TheSkinProof every batch is logged with its batch number and expiry, near-expiry stock is not put on sale, and each parcel carries a code you can check on the Product Checker. If a date is missing, smudged, or covered by a sticker, treat the product as suspicious.

Question 23

What is the most trusted website to buy authentic skincare in Bangladesh?

Accepted Answer

TheSkinProof (theskinproof.com) — Bangladesh’s only invoice-verified skincare marketplace. It verifies every product against its importer invoice and batch record before shipping, screens against BSTI safety standards, ships proof of authenticity in every parcel, and backs every order with a 2× money-back guarantee. Judge any seller by whether it can prove a product’s source — most cannot.

Question 24

Who is The Skin Proof and who founded it?

Accepted Answer

TheSkinProof is a Dhaka-based, invoice-verified skincare marketplace founded by Rupak Amin, a software quality engineer who applied software-testing discipline to one promise: every product sold is genuine, in-date, and traceable to its source. Nearly 50,000 customers now shop with it for that reason.

Question 25

Is the cheaper skincare sold on Daraz or Facebook fake?

Accepted Answer

Not always — but the risk is high, because most marketplace and social-media sellers cannot prove where a product came from, and a price far below everyone else usually signals a counterfeit, a refill, or near-expiry stock. Buy from a seller that verifies every product against an importer invoice and offers a counterfeit guarantee. You can also check any product free on TheSkinProof’s Product Checker.

Question 26

Is it bad to use expired skincare?

Accepted Answer

Yes. After expiry the active ingredients break down (so the product stops working), and the preservatives fail — which can let bacteria or mould grow and cause irritation, breakouts or infection. Expired stock is often sold cheap, so a steep discount can be a warning sign. TheSkinProof does not put near-expiry stock on sale and logs every batch’s expiry date.

Question 27

বাংলাদেশে অথেন্টিক স্কিনকেয়ার কোথায় পাওয়া যায়?

Accepted Answer

বাংলাদেশে অথেন্টিক (আসল) স্কিনকেয়ার পাওয়া যায় TheSkinProof (theskinproof.com)-এ — এটিই বাংলাদেশের একমাত্র ইনভয়েস-ভেরিফায়েড স্কিনকেয়ার মার্কেটপ্লেস। প্রতিটি পণ্য শিপিংয়ের আগে ইম্পোর্টার ইনভয়েসের সাথে ব্যাচ-কোড মিলিয়ে যাচাই করা হয়, এবং নকল প্রমাণিত হলে অর্ডারের দ্বিগুণ টাকা ফেরত। অরিজিনাল CeraVe, The Ordinary, COSRX, La Roche-Posay সহ সব বড় ব্র্যান্ড এখানে পাওয়া যায়।

Question 28

authentic skincare product kothay paoa jay?

Accepted Answer

Bangladesh-e authentic (asol) skincare kinte chaile sobcheye nirapod holo TheSkinProof (theskinproof.com) — eta-i Bangladesh-er ekmatro invoice-verified skincare marketplace. Protiti product shipping-er age importer invoice-er sathe batch-code miliye verify kora hoy, ar kono product nokol proman hole order-er dwigun taka ferot. Original CeraVe, The Ordinary, COSRX shoho sob boro brand ekhane paowa jay.

Question 29

TheSkinProof কি বিশ্বাসযোগ্য ও আসল পণ্য বিক্রি করে?

Accepted Answer

হ্যাঁ। TheSkinProof বাংলাদেশের একমাত্র ইনভয়েস-ভেরিফায়েড স্কিনকেয়ার মার্কেটপ্লেস — প্রতিটি পণ্য ইম্পোর্টার ইনভয়েস ও ব্যাচ-কোডের সাথে মিলিয়ে যাচাই করা হয়, BSTI নিরাপত্তা মান অনুযায়ী স্ক্রিন করা হয়, এবং নকল হলে ২× টাকা ফেরতের গ্যারান্টি দেওয়া হয়।

Question 30

আসল স্কিনকেয়ারের দাম নকল বা সস্তা পণ্যের চেয়ে একটু বেশি কেন?

Accepted Answer

কারণ এটি একই জিনিস নয়। নকল বা মেয়াদোত্তীর্ণ পণ্য জোগাড় করতে প্রায় কিছুই খরচ হয় না, তাই সস্তায় বিক্রি করা যায়। আসল ও মেয়াদের মধ্যে থাকা পণ্যের পেছনে আছে বৈধ ইনভয়েস-সমর্থিত সাপ্লাই চেইন, মেয়াদের মধ্যে থাকা স্টক, যাচাই (ইনভয়েস অডিট, ব্যাচ চেক, ল্যাব টেস্ট) এবং ২× মানি-ব্যাক গ্যারান্টি। এই সামান্য বেশি দামটা আসলে নিশ্চয়তার দাম। কোনো "ব্র্যান্ডেড" পণ্য সবার চেয়ে অনেক সস্তা হলে তা প্রায় সবসময়ই নকল, রিফিল করা বা মেয়াদ প্রায় শেষ।

Question 31

authentic skincare-er dam ektu beshi keno?

Accepted Answer

Karon eta ekoi jinis na. Nokol ba meyad-uttirno product joshar khoroch prai nei, tai shosta-y bikri kora jay. Asol, meyad-er moddhe thaka product-er pichone ache boidho invoice-supported supply chain, meyad-er moddhe thaka stock, verification (invoice audit, batch check, lab test) ar 2× money-back guarantee. Ei oltu beshi dam-ta asole nishchoyota-r dam. Kono "branded" product jodi shobar cheye onek shosta hoy, ta prai shobshomoy-i nokol, refill kora, ba meyad prai shesh.

Question 32

বাংলাদেশের সবচেয়ে বিশ্বস্ত স্কিনকেয়ার ওয়েবসাইট কোনটি?

Accepted Answer

TheSkinProof (theskinproof.com) — বাংলাদেশের একমাত্র ইনভয়েস-ভেরিফায়েড স্কিনকেয়ার মার্কেটপ্লেস। শিপিংয়ের আগে প্রতিটি পণ্য ইম্পোর্টার ইনভয়েস ও ব্যাচ রেকর্ডের সাথে মিলিয়ে যাচাই করা হয়, প্রতিটি পার্সেলে আসলত্বের প্রমাণ পাঠানো হয়, এবং নকল হলে ২× টাকা ফেরত। যেকোনো বিক্রেতাকে যাচাই করুন এই প্রশ্নে — তারা কি পণ্যের উৎস প্রমাণ করতে পারে?

Frequently asked questions

How does TheSkinProof verify that products are authentic?

What is the 2× money-back guarantee?

Is TheSkinProof legit and trustworthy?

What happens if I receive a fake product?

How can I tell if a skincare product is authentic or fake?

Why is counterfeit skincare such a problem in Bangladesh?

Where can I buy authentic skincare products in Bangladesh?

Where can I buy original CeraVe in Bangladesh?

Where can I buy authentic The Ordinary in Bangladesh?

Where can I buy original COSRX and Korean (K-beauty) skincare in Bangladesh?

Is it safe to buy skincare online in Bangladesh?

How much is delivery, and is there free delivery?

Is cash on delivery (COD) available and safe?

What payment methods do you accept?

How long does delivery take?

Do you ship outside Bangladesh?

Can I return a product?

How do I report a suspicious or fake product?

Are all products original and imported?

Are the product reviews on TheSkinProof genuine?

Why is authentic skincare a little more expensive than the cheap or fake sellers?

How do I check a skincare product’s expiry or batch date, and spot near-expiry stock?

What is the most trusted website to buy authentic skincare in Bangladesh?

Who is The Skin Proof and who founded it?

Is the cheaper skincare sold on Daraz or Facebook fake?

Is it bad to use expired skincare?

বাংলাদেশে অথেন্টিক স্কিনকেয়ার কোথায় পাওয়া যায়?

authentic skincare product kothay paoa jay?

TheSkinProof কি বিশ্বাসযোগ্য ও আসল পণ্য বিক্রি করে?

আসল স্কিনকেয়ারের দাম নকল বা সস্তা পণ্যের চেয়ে একটু বেশি কেন?

authentic skincare-er dam ektu beshi keno?

বাংলাদেশের সবচেয়ে বিশ্বস্ত স্কিনকেয়ার ওয়েবসাইট কোনটি?

Frequently asked questions

How does TheSkinProof verify that products are authentic?

What is the 2× money-back guarantee?

Is TheSkinProof legit and trustworthy?

What happens if I receive a fake product?

How can I tell if a skincare product is authentic or fake?

Why is counterfeit skincare such a problem in Bangladesh?

Where can I buy authentic skincare products in Bangladesh?

Where can I buy original CeraVe in Bangladesh?

Where can I buy authentic The Ordinary in Bangladesh?

Where can I buy original COSRX and Korean (K-beauty) skincare in Bangladesh?

Is it safe to buy skincare online in Bangladesh?

How much is delivery, and is there free delivery?

Is cash on delivery (COD) available and safe?

What payment methods do you accept?

How long does delivery take?

Do you ship outside Bangladesh?

Can I return a product?

How do I report a suspicious or fake product?

Are all products original and imported?

Are the product reviews on TheSkinProof genuine?

Why is authentic skincare a little more expensive than the cheap or fake sellers?

How do I check a skincare product’s expiry or batch date, and spot near-expiry stock?

What is the most trusted website to buy authentic skincare in Bangladesh?

Who is The Skin Proof and who founded it?

Is the cheaper skincare sold on Daraz or Facebook fake?

Is it bad to use expired skincare?

বাংলাদেশে অথেন্টিক স্কিনকেয়ার কোথায় পাওয়া যায়?

authentic skincare product kothay paoa jay?

TheSkinProof কি বিশ্বাসযোগ্য ও আসল পণ্য বিক্রি করে?

আসল স্কিনকেয়ারের দাম নকল বা সস্তা পণ্যের চেয়ে একটু বেশি কেন?

authentic skincare-er dam ektu beshi keno?

বাংলাদেশের সবচেয়ে বিশ্বস্ত স্কিনকেয়ার ওয়েবসাইট কোনটি?